Shipping and Returns

1. Pricing and payment

Product prices will be those displayed at any given time on alfaro1926.com, except in the event of an obvious error. If we detect an error in the price of any product in your order, we will inform you as soon as possible, and you may confirm the order at the correct price or cancel it. If we are unable to contact you, the order will be considered canceled and we will refund the full amount paid.

We will not be required to supply a product at an incorrect lower price, even if the Shipping Confirmation has already been sent, when the error is obvious and unequivocal and could reasonably have been recognized as such.

Product prices include VAT. Shipping costs are listed in section 3 and shown in detail in your cart before you complete your purchase. Prices may change at any time, Pero these changes will not affect orders for which a Shipping Confirmation has already been sent.

Payment methods: credit or debit card, PayPal, and bank transfer. If you pay with PayPal, you will be charged when we confirm your order.

How to place your order:

1. Add the items to your basket and click "Shopping basket".
2. Click "Place order".
3. Complete or review your contact details, shipping address, and billing address.
4. Choose your payment method and confirm your order.

Secure payment: all card transactions are processed through Banco Sabadell, whose virtual POS terminals are certified under the card schemes' secure electronic commerce (CES) protocols. The payment gateway also features security controls and fraud prevention rules. You can find more information about PayPal security at https://www.paypal.com/es/webapps/mpp/paypal-safety-and-security.

2. Order and shipping confirmation

Once you have placed your order and made payment, you will receive an acknowledgment email ("Order Confirmation"). This does not mean that your order has been accepted: your order constitutes an offer to purchase one or more products.

The sales contract between Alfaro1926 and you will be formed only when we send you the "Shipping Confirmation" email. Only the products listed in that confirmation will be included in the contract. If your order is not accepted and you have already been charged, we will refund the full amount.

3. Shipping costs and delivery times

Mainland Spain, the Balearic Islands, Ceuta, and Melilla

• Orders up to €129.99: €15.00
• Orders of €130.00 or more: free shipping

Canary Islands

• Home delivery: €30.00

International shipping
Shipping costs are calculated automatically in the cart based on the destination country before you complete your purchase.

Delivery times
The delivery date will appear in the Shipping Confirmation. If no date is specified, the delivery time will be:

• Mainland Spain: 3 to 5 business days.
• Balearic Islands, Canary Islands, Ceuta, and Melilla: 3 to 10 business days.
• International: varies depending on the destination country.

We do not deliver on Saturdays, Sundays, or public holidays. Delivery may take longer due to product customization, special items, the delivery area, or unforeseen circumstances. In that case, we will inform you, and you may keep the order with a new delivery date or cancel it for a full refund of the amount paid.

The order will be considered delivered when receipt is signed for at the specified delivery address.

4. Failed delivery

If delivery cannot be completed after two attempts, we will try to leave the package in a safe place and leave you a notice indicating where it is and how to collect it. If you know you will not be at the delivery address, contact us to arrange another day.

5. Transfer of risk and ownership

You will be responsible for the risks associated with the products from the time of delivery. You will acquire ownership of the products when we receive full payment of all amounts due, including shipping costs, or upon delivery if that occurs later.

6. Exchanges

The first exchange during the regular season is free. From the second exchange onward, shipping costs will be paid by the customer. During the sales period, exchanges are always at the customer's expense.

7. Returns

Time limit: you have 14 calendar days from receipt of your order.

How to return an item:

• In store (the easiest option): at any of our Alfaro1926 stores, at c/ Serrano 20 or c/ Goya 5, Madrid.
• By courier: available only for non-sale items and shipments within mainland Spain. Email us at info@alfaro1926.com or call us at 914 126 687 / 620 542 562 / 610 301 756. Once the details have been verified, a carrier will collect the package within the next 24 hours whenever possible and will contact you to arrange collection.

Cost: the first return is free. From the second return onward, the cost will be paid by the customer. During the sales period, returns are always at the customer's expense.

Conditions: garments must be in perfect condition and retain all their tags. Alfaro1926 reserves the right to reject returns notified or sent after the deadline, or of items that are not in the same condition as when delivered. Only returns of purchases made on alfaro1926.com will be accepted.

8. Refund

Once the return has been received and approved, we will send you a confirmation email, and the amount will be refunded to the same payment method used for the purchase within a maximum of 14 days. If the amount refunded is incorrect, email us at info@alfaro1926.com and we will resolve the issue as soon as possible.

9. Other conditions

We reserve the right to remove any product from this website and to change its content at any time. Although we will do everything possible to process all orders, in exceptional circumstances we may reject an order after sending the Order Confirmation. We will not be liable to you or any third party for removing a product from the website, regardless of whether it has already been sold.